How can I tell if an LG Filter is Genuine ? 

See how the Genuine Filters show the LG logo when you shine a light on them: Video. Imposter water filters often lack the certification mark, or they may have fake symbols that look similar.

How often should I replace the water filter in my LG refrigerator? 

LG recommends replacing the water filter every 6 months or after filtering 200 gallons of water, whichever comes first. This ensures optimal water quality and ice production.

Does the LG water filter remove all contaminants from tap water? 

LG water filters are NSF-certified to reduce common contaminants like chlorine, lead, mercury, and microplastics. 

Who manufactures LG Filters?

LG water sciences team manufactures LG water filters at the LF Water Science Factory in South Korea.

How do I change a filter?

Video

Which Filter do I need to buy for my LG refrigerator?

The ThinQ App will tell you when to replace a filter and which filter. You can also use the LG Filter Finder at Link 

Will LG Water Filters filter out fluoride? 

LG Water filters will not filter out Fluoride.  

What certifications do LG water filters have?

They are tested and certified by NSF International against NSF/ANSI Standard 42, Standard 53 and Standard 401 for the reduction of substances listed here:

• NSF/ANSI 42: reduces chlorine, odors, class 1 Particulates.
  LG Filters are certified to reduce aesthetic impurities such as chlorine and taste/odor. These can be point-of-use (under the sink, water pitcher, etc.) or point-of-entry (whole house) treatment systems.

• NSF/ANSI 53: Chemicals like Lead, Mercury, and Asbestoses.
  Filters are certified to reduce a contaminant with a health effect. Health effects are set in this standard as regulated by the U.S. Environmental Protection Agency (EPA) and Health Canada. Both standards 42 and 53 cover adsorption/filtration which is a process that occurs when liquid, gas or dissolved/suspended matter adheres to the surface of, or in the pores of, an adsorbent media. 

• NSF/ANSI 401: Pharmaceuticals like Naproxen, Ibuprofen, DEET
  Treatment systems for emerging contaminants include both point-of-use and point-of-entry systems that have been verified to reduce one or more of 15 emerging contaminants from drinking water. These emerging contaminants can be pharmaceuticals or chemicals not yet regulated by the EPA or Health Canada.

• Microplastic Reduction
  LG Water filters have been verified by NSF for Microplastics Reduction

Can I use third-party water filters in my LG refrigerator? 

LG recommends using only genuine LG water filters. Third-party filters may not fit correctly, could cause leaks, or fail to properly filter water. 

What types of Ice can LG's Refrigators produce?

We currently have models with Cube, Crushed, Craft Ice, Mini cubed Ice, with a 5M ice option on the way. So, stay tuned in ! But in the meantime we have create a great microsite that talks about our ice types and filtration based on our last training.

What is the difference between LG’s Craft Ice™ and regular ice? 

Craft Ice™ is LG’s exclusive feature that produces slow-melting, spherical ice balls—perfect for cocktails and premium beverages. It provides a restaurant-quality experience at home. Craft Ice™ takes longer to make, but lasts longer in drinks without diluting them quickly. 

What is Craft Ice™ and how does it work?

Craft Ice™ is a feature available in select LG InstaView® refrigerators that produces spherical ice balls perfect for cocktails and all types of beverages. The Craft Ice Maker creates these ice balls by freezing water in a mold, resulting in larger, slower-melting ice balls that enhance the flavor and aesthetics of your beverages.

Why does it take so long to create craft Ice?

The reason Craft ice takes so long to form is because the system slowly drips water into the craft ice mold, building it layer by layer. This also contributes to the clarity and density of the ice, giving it that slow melting ability. Here is a great microsite we have created that may answer any further questions on LG's Craft Ice! 

Craft Ice™ is the epitome of luxury and sophistication in LG InstaView refrigerators. These perfectly spherical ice balls, produced by the Craft Ice™ Maker, are not only visually stunning but also serve a practical purpose. Thanks to their larger size and slower melting rate, Craft Ice™ spheres are ideal for chilling cocktails, whiskey, and other beverages without diluting their flavor. Elevate your drinks and impress your guests with the touch of elegance that Craft Ice™ brings to every glass. 

LG's Door Cooling+ technology is a game-changer when it comes to preserving the freshness of items stored on the door shelves. By providing a steady flow of cold air to the door area, this feature ensures that even items stored in the often-overlooked door compartments remain cool and fresh. With Door Cooling+, you can enjoy peace of mind knowing that all parts of your refrigerator are optimized for maximum freshness. 

Edge-to-Edge InstaView® Panels are more than just stylish accents in your kitchen; they're a testament to LG's commitment to design and functionality. These tinted glass panels cover the entire front surface of the refrigerator door, providing a seamless and sleek look. Not only do they enhance the aesthetics of your kitchen, but they also offer the practical benefit of allowing you to easily view the contents of your refrigerator with a simple knock, thanks to the InstaView feature. 

Edge-to-Edge InstaView® Panels are more than just stylish accents in your kitchen; they're a testament to LG's commitment to design and functionality. These tinted glass panels cover the entire front surface of the refrigerator door, providing a seamless and sleek look. Not only do they enhance the aesthetics of your kitchen, but they also offer the practical benefit of allowing you to easily view the contents of your refrigerator with a simple knock, thanks to the InstaView feature. 

The Fresh Air Filter is your ally in the battle against odors and stale air in your refrigerator. By continuously circulating and filtering the air inside the fridge, this feature helps eliminate unwanted smells and keeps the interior smelling clean and fresh. Say goodbye to lingering food odors and hello to a breath of fresh air every time you open the door. 

InstaView® refers to the innovative feature in LG refrigerators that revolutionizes the way you interact with your fridge. By simply knocking on the glass panel, you can illuminate the interior without opening the door, allowing you to quickly and conveniently see what's inside. This not only saves energy by minimizing cold air loss but also adds a touch of modernity and convenience to your kitchen. 

The Moist Balance Crisper is a dedicated drawer in LG InstaView refrigerators designed to keep your fruits and vegetables fresh and crisp for longer. By maintaining the optimal moisture level, this innovative feature prevents produce from drying out or becoming overly moist, helping to preserve their flavor, texture, and nutritional value. Say goodbye to wilted lettuce and soggy carrots, and hello to garden-fresh goodness with the Moist Balance Crisper.

The Multi-Air Flow System is a key component of LG InstaView refrigerators, ensuring that every corner of your fridge receives consistent cooling. By circulating cool air throughout the refrigerator, this system helps maintain a uniform temperature, keeping your food fresher for longer periods. Say goodbye to uneven cooling and hello to perfectly chilled groceries every time you open the door. 

The Slim SpacePlus Ice System is a space-saving marvel that maximizes storage capacity in LG refrigerators without compromising on ice production. By ingeniously locating the ice maker in the door, this system frees up valuable shelf space inside the refrigerator, allowing you to store more food and beverages. Despite its slim profile, the Slim SpacePlus Ice System delivers ample ice production to meet your needs, ensuring that you never run out of ice when you need it most. 

The Smart Inverter compressor in LG refrigerators is designed to provide efficient and precise cooling performance while reducing energy consumption. Here's how it works:

1. Energy Efficiency: The Smart Inverter compressor adjusts its speed according to the cooling demand. This means that it can operate at different speeds depending on the amount of cooling required. By adjusting the speed, it can optimize energy consumption and reduce electricity usage.

2. Precise Cooling: The Smart Inverter compressor is capable of providing precise cooling control. It can maintain a consistent temperature inside the refrigerator, ensuring that your food stays fresh for longer periods. This is especially important for preserving the quality of perishable items.

3. Reduced Noise Levels: The Smart Inverter compressor operates at lower noise levels compared to traditional compressors. This means that you can enjoy a quieter environment in your kitchen without the constant humming sound of the compressor.

Overall, the Smart Inverter compressor is a technology that combines energy efficiency, precise cooling control, and reduced noise levels. It is designed to enhance the performance of LG refrigerators and provide a better user experience.